What to expect from your caravan dealer
Whether you are buying an old or new caravan, your caravan dealer will be among the most trusted advisors
for making the purchase. The relationship will be renewed if, at
some point, you want to sell your caravan or upgrade it. Having a
trusted caravan dealer is indispensable. The keyword here being
trusted. Once you have that trusted caravan dealer, you can go
ahead and expect a few things.
Trust is not something that is built in a day. Unfortunately, we do not have days with any caravan dealer to make our judgements. Small indicators will help you build trust in a relatively short time. Start with judging the knowledge level of the dealer.
A knowledgeable caravan dealer will be able to give you crucial insight in each model. He will able to narrow down the selection. When you ask questions, the caravan dealer should be able to provide you with precise answers. Ideally the caravan dealer will also share the feedbacks of the customers who bought similar models. A caravan dealer who actually understands your requirements is invaluable.
Observe the recommendations pattern of the caravan dealer. If he tends to advocate the upper end of each model, discard him quickly. If he does not come with any recommendations, he is not a useful caravan dealer. What you need is someone who can identify your requirement and give you a solid reasoning for why that model is suitable for you.
A desired caravan dealer is the one who can clearly detail what you are getting into. Each caravan comes with its plus and minuses. Excellent caravan dealers tend to collect customer feedback and experience. This helps them to shape their future recommendations. The caravan dealer should be able to tell you what you may expect in repairs, resale value and ownership experience. If you do buy the caravan from a dealer that you value, check his recommendations against your own experience. If the recommendations and statements turn out to be more or less true, you have identified a truly valuable caravan dealer.
There are caravan dealers who work on commission. Commissions of a caravan dealer can vary based on the brand or models that they promote. In such cases, the caravan dealers tend to sell the models where their commission is the highest. Try and find out the commission system that is applicable in the dealership. A fair dealership will factor in the number of sales and customer satisfaction together with the value of each transaction as a formula for a caravan dealer's commission.
A caravan dealer can be your guide to the perfect purchase. Knowledgeable dealers have the facts at their fingertips. They have the ability to draw valid conclusions. Well-informed caravan dealers keep a track of customer experience. Inspect your dealer against the parameters and see if they are capable of fitting advice. If you have had earlier dealings with the caravan dealer, remember to check his statements against what genuinely happens. Identifying an experienced and fair dealer is a challenge, sometimes even bigger than buying the caravan itself.
Visit us today if you are looking for caravan dealer who can provide used caravans, pop top campers, caravan accessories, caravan service and repairs. We are located at 140, Canterbury Road, Bayswater, Melbourne, Victoria, Australia 3153.